Who would have thought that Attachments would be such a popular subject? This will be our 3rd post in an impromptu series on Attachments. Our last 2 posts were about Finding Attachments.
Finding Missing E-Mail Attachments
Finding E-Mail Attachments
Since those posts, some of the questions we have received revolve around the Management of E-Mail attachments, specifically properly moving attachments once they arrive.
Note: This also applies to users using the Outlook link when you write both the e-mail and the attachment into GoldMine. For Outlook users, you will want to find the e-mail in GoldMine and follow the instructions below. This will have no impact on how Outlook is storing the attachment.
In order to ensure that the link is not broken in the process, you must move the attachment from within GoldMine. If GoldMine moves the attachment for you, then it will automatically update the location so it can be located later. If you move the attachment outside of GoldMine, then you’re back to the “Finding Missing E-Mail Attachments” problem.
Assuming you have read the other posts or you are already up to speed on the background, let’s dive right into the solution.
- Right-click on the attachment to bring up the menu and select “Move…”.
- Browse to the appropriate folder you want to store the file. Note that if you want others to be able to access the attachment, they must have access to this network share or drive mapping.
- When you have found the correct folder, click OK.
The attachment will now show (assuming you have the full path option on), in its new location.
That’s all there is to it!
Hope you find this of value!
Enjoy and Happy GoldMining!!